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QA Lead

NiCE·Israel·
HybridFull-timeQA & Test AutomationEnterprise Software

Lead quality engineering across a cloud analytics software domain, covering human-written, AI-generated, and agent-executed systems. Own QA strategy, automation, AI evaluation, risk-based testing, production quality, and cross-team quality standards.

Responsibilities

  • Own product quality across human-written, AI-generated, and agent-executed software
  • Define QA activities, ownership, acceptance criteria, quality gates, and risk-based test strategies
  • Plan, develop, review, and execute testing across cloud analytics and AI-powered systems
  • Lead automation, manual testing guidelines, CI/CD quality signals, and regression prevention
  • Define performance, concurrency, latency, and non-functional testing scenarios
  • Develop evaluation methods for non-deterministic systems, including golden sets and behavioral contracts
  • Create adversarial and edge-case testing approaches for AI features
  • Monitor post-deployment quality, triage production issues, and lead root-cause reviews
  • Report quality metrics, risks, trends, and incidents to leadership
  • Coordinate testing across teams and regions and drive systemic quality improvements

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, or equivalent
  • At least 3 years of QA leadership experience in a team lead or manager role
  • At least 5 years of QA engineering experience, including 4 years in test automation
  • Experience testing large-scale production distributed systems
  • Experience with structured and unstructured data, AI services, and AI models
  • Hands-on experience with CI/CD, Test-Driven Development, and Agile software development
  • Experience designing evaluation harnesses for non-deterministic AI systems
  • Expertise in Python and TypeScript, plus proficiency in at least one compiled language such as Java, Go, or C#
  • Strong knowledge of UI, API, and contract testing frameworks
  • Deep understanding of agentic AI patterns, prompt engineering, RAG, and structured output techniques
  • Ability to lead technical standards and cross-team adoption without direct authority
  • Strong written and verbal communication, analytical, mentoring, and stakeholder-management skills

Nice to have

  • Experience with agent frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI
  • Experience with AI-assisted code generation and agent-driven development workflows
  • Experience with AWS, Azure, or GCP and Infrastructure-as-Code
  • Experience with Docker, Kubernetes, and serverless environments
  • Experience with Playwright, Stryker, pytest, REST Assured, or Pact

Benefits

  • Hybrid work model with two office days and three remote days each week
  • Opportunities for learning, growth, and internal career development
  • Collaborative, global, and fast-paced work environment

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