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Senior HR Operations Specialist
ГибридПолная занятостьHR OperationsEnterprise Software
Join a global HR Operations team in Israel to improve employee lifecycle processes, operational efficiency, HR technology, data quality, and service delivery. The role is hybrid, with two office days and three remote days per week, and reports to the Director of Global HR Operations.
Обязанности
- Analyze HR processes, identify inefficiencies and service gaps, and lead continuous improvement initiatives
- Create and maintain standard operating procedures, process documentation, governance controls, and operational playbooks
- Conduct root-cause analysis and recommend sustainable operational solutions
- Manage onboarding, job changes, mobility, compensation changes, offboarding, and other employee lifecycle transactions
- Maintain accurate employee records and documentation in line with company policies and regulatory requirements
- Partner with HRIS, Payroll, Talent Acquisition, IT, and shared services teams to optimize workflows and HR systems
- Support enhancements to Oracle HCM, ServiceNow, and related HR technologies
- Monitor service delivery metrics and improve SLA performance, case management, and employee experience
- Maintain HR data quality through audits and validation activities
- Use reporting and operational metrics to provide insights and recommendations to HR leadership
Требования
- 5–8 years of experience in HR Operations, HR Shared Services, HRIS, or a related HR function within a global organization
- Experience driving process improvements and operational efficiencies
- Strong understanding of employee lifecycle processes and HR service delivery models
- Experience with enterprise HR systems such as Oracle HCM, Workday, or SAP SuccessFactors
- Experience with case management or ticketing platforms such as ServiceNow
- Strong analytical, problem-solving, and root-cause analysis skills
- Excellent communication and stakeholder management skills
- Fluent written and spoken English
Будет плюсом
- Experience in a global HR environment
- Process mapping, workflow design, and continuous improvement experience
- Reporting and analytics using Power BI, Excel, or similar tools
- Experience supporting automation, system enhancements, or digital transformation
- Familiarity with HR governance, quality assurance, and service delivery metrics
Условия и преимущества
- Hybrid work model with two office days and three remote days per week
- Collaborative, fast-paced international environment
- Learning and internal career development opportunities
- Equal opportunity employment