Вакансии: Обслуживание клиентов

Support enterprise customers across proof of concept, onboarding, integration, deployment, adoption, and ongoing technical support for a cybersecurity platform.

Own retention and expansion for a segment of smaller online businesses. Use customer data, coaching, experimentation, and commercial insight to identify growth barriers, reduce churn, and build scalable customer growth programs in a remote global environment.

Provide hands-on technical support for GPU-powered cloud infrastructure, resolve complex customer issues, and improve global support operations in collaboration with SRE, networking, and storage teams.

Join a post-sale team supporting customer accounts and existing defense systems. The role combines technical account management, customer support, service coordination, maintenance planning, and system upgrades.

Own the post-sale customer lifecycle for enterprise SaaS accounts, from onboarding and adoption through expansion. Act as a strategic advisor and first-line technical support partner while helping customers achieve measurable value from the platform.

Lead technical relationships and complex analytics implementations for strategic and enterprise customers. Advise stakeholders on scalable solutions, guide technical strategy, and partner with internal teams to deliver customer outcomes.

A leading software company is hiring a Customer Success Specialist for its Rishon LeZion office. The role involves supporting business customers and providing responsive, service-oriented assistance.

Provide application and post-sale support for optical scanning systems used at customer sites. The role connects customer needs with R&D, manufacturing, and global technical teams, and includes occasional international travel.

Lead the post-sales operating engine for a B2B SaaS organization. This role focuses on customer success processes, systems, data, automation, and execution rather than managing customer accounts.

Lead the post-onboarding customer success and retention engine for an eCommerce software platform. Manage a multidisciplinary team and build scalable, automated programs that improve adoption, conversion, recovered revenue, and customer lifetime value.