Sales Operations Specialist
Support a growing global sales organization by improving operational processes, maintaining sales data, coordinating commercial agreements, and enabling revenue productivity.
Responsibilities
- Coordinate commercial contracts, including NDAs, SOWs, MSAs, and partner agreements, with sales, legal, and finance teams
- Support opportunity and deal management, customer onboarding, partner onboarding, and daily sales administration
- Coordinate sales initiatives with finance, legal, marketing, and services teams
- Assist sales leaders with pipeline inspection and opportunity validation
- Prepare data, reporting, summaries, and follow-up actions for end-to-end quarterly business reviews
- Maintain sales data in Salesforce, CRM systems, and other sales tools
- Conduct pipeline and activity reviews and maintain daily, weekly, monthly, and quarterly reports and KPIs
- Identify data-quality issues, operational gaps, process inefficiencies, and opportunities for automation or standardization
- Maintain the sales operations knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices
- Support onboarding and training for new sales representatives
Requirements
- At least 1 year of sales operations experience in a global company
- Mother-tongue-level English
- Previous legal experience as a paralegal or certified attorney
- Strong administrative, organizational, analytical, and problem-solving skills
- Comfort working with Excel, reports, KPIs, and sales data
- Ability to prioritize tasks, adapt to changing priorities, and support global teams with flexible hours
Nice to have
- Familiarity with Salesforce or a CPQ tool