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Technical Writer
Not specifiedFull-timeContent ManagementCybersecurityEnterprise Software
Join a product documentation team creating clear, accurate content for cloud security and AI application products. The role covers feature communications, docs-as-code workflows, in-product guidance, AI-assisted research, search optimization, and troubleshooting resources.
Responsibilities
- Write and publish roadmap updates, feature previews, release updates, and announcements in the product portal
- Manage documentation source files through GitHub, Markdown, pull requests, and automated pipelines
- Use generative AI to research technical subjects, interpret engineering specifications, and draft documentation
- Create portal descriptions, UI tooltips, and guided tours
- Structure documentation architecture, metadata, and Markdown for AI retrieval and search
- Maintain troubleshooting guides and technical resources with developers, security experts, and support engineers
Requirements
- At least 3 years of experience documenting complex technical products, cloud platforms, or developer tools
- STEM degree or equivalent professional experience in software development, QA, analytics, security operations, incident response, or IT
- Mother-tongue-level English and exceptional written communication skills
- Ability to independently research technical subjects, test products, and work with technical resources
- Legal right to work in Israel without visa sponsorship
Nice to have
- Experience with cybersecurity, cloud computing, or B2B SaaS
- Hands-on experience with Git, GitHub or GitLab, VS Code, and Markdown
- Familiarity with generative AI tools and AI coding assistants