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Senior Content Manager
Not specifiedNot specifiedContent ManagementDigital Health
Own end-to-end product content projects that help people navigate emotionally difficult life events. Create clear, empathetic content and improve production workflows in collaboration with product, design, and data teams.
Responsibilities
- Own content projects from concept through launch, working with cross-functional teams.
- Manage end-to-end content production workflows, including freelance collaboration.
- Draft, edit, and refine in-product written and audio guides, care plan steps, meditations, and related content.
- Maintain consistent brand voice, messaging, and storytelling across the product area.
- Adapt core messaging for different audiences, products, and partner contexts.
- Use AI tools for research, ideation, and drafting; identify and pilot tools that improve output, speed, or testing.
- Collaborate with product managers, design teams, and data and analytics partners to align content with user needs and goals.
Requirements
- At least 4 years of experience in product, content, UX, or communications.
- Native-level English and exceptional writing, editing, messaging, and storytelling skills.
- Experience adapting tone and style for different products, audiences, and contexts.
- Demonstrated use of AI tools to increase content output, speed, or testing velocity.
- Understanding of product design, user flows, and user experience principles.
- Strong knowledge of content measurement, user insights, testing methods, and optimization.
- Able to manage multiple projects, deadlines, versions, and review cycles independently.
- Comfortable writing and editing directly and collaborating with freelance writers.
- Empathy and sensitivity when addressing grief, illness, caregiving, and other difficult topics.
- Please include a portfolio link.