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Senior Product Manager
On-siteFull-timeProduct ManagementEnterprise Software
Lead the end-to-end product vision, strategy, roadmap, pricing, experimentation, and execution for an AI-powered voice assistant serving micro-businesses. Work closely with engineering, growth, customer success, and leadership to ship rapidly across web and mobile, using customer insight and data to
Responsibilities
- Own the product vision, strategy, roadmap, and execution across web and mobile.
- Set product priorities with leadership and make clear build-versus-defer decisions.
- Own pricing, packaging, plans, and subscription monetization alongside growth.
- Analyze the competitive landscape, market positioning, product offerings, pricing, reviews, and category developments.
- Use AI tools to create specifications, prototypes, design directions, data analyses, and product copy.
- Communicate product requirements through prototypes, annotated screens, recordings, or concise documentation.
- Collaborate directly with engineering, customer success, growth, and leadership.
- Evaluate conversational quality, voice and chat handling, business information capture, and escalation logic.
- Track activation, time-to-value, trial conversion, retention, churn, ARPU, and LTV/CAC.
- Query product data directly, validate tracking, and maintain measurable funnels.
- Design and run experiments across onboarding, activation, pricing, messaging, and assistant experiences.
- Make decisions from incomplete data, document assumptions, and adapt based on results.
- Conduct interviews with micro-business owners and review calls and support tickets.
- Translate customer feedback into actionable problem statements and rapidly test concepts.
- Remain accountable for product outcomes after release.
Requirements
- 10+ years of product management experience.
- End-to-end ownership of a self-serve consumer, micro-business, or SMB product across web and mobile.
- Ability to operate as a hands-on, standalone product leader across research, specification, design collaboration, QA, analytics, and execution.
- Daily use of AI tools for specifications, prototypes, design exploration, data analysis, and copywriting.
- Strong competitor and market analysis skills, including product usage, pricing, reviews, and market developments.
- Advanced analytical skills across funnels, cohorts, retention, conversion, churn, unit economics, and product metrics.
- Ability to query and interpret product data using analytics platforms or similar tools.
- Strong decision-making skills in ambiguous, fast-changing environments.
- Track record of frequent releases, continuous experimentation, and iterative improvement based on user feedback.
- Strong customer interview skills and a customer-focused approach.
- Strong UX judgment, design feedback skills, and comfort creating or refining product concepts.
- Excellent written, verbal, and presentation communication skills.
- Fluent English.
Nice to have
- Experience with AI, LLM-powered products, voice or conversational interfaces, or productivity tools for small businesses.
- Strong design sensibility and experience with Figma or AI-assisted design tools.
- Experience with subscription pricing, packaging, trials, freemium-to-paid conversion, and paywalls.
- Experience working in a startup or small autonomous team.