Technical Support Representative
An international SaaS company developing a data-driven marketing automation platform is seeking a technical support representative. The role is based in central Tel Aviv and becomes hybrid after the training period.
Responsibilities
- Provide technical support to customers
- Assist users in a data-driven marketing automation environment
Requirements
- High service orientation
- Self-directed learning ability, resourcefulness, and creative thinking
- Good English proficiency
Nice to have
- At least one year of experience in technical support or customer service
- Experience working with HTML interfaces and APIs
Benefits
- Training and support during onboarding
- Professional growth and advancement opportunities
- Supportive team environment
- Hybrid work after training
- Stable international organization