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Technical Support Representative

אקטיב טרייל·Israel·heen
HybridNot specifiedIT SupportEnterprise Software

An international SaaS company developing a data-driven marketing automation platform is seeking a technical support representative. The role is based in central Tel Aviv and becomes hybrid after the training period.

Responsibilities

  • Provide technical support to customers
  • Assist users in a data-driven marketing automation environment

Requirements

  • High service orientation
  • Self-directed learning ability, resourcefulness, and creative thinking
  • Good English proficiency

Nice to have

  • At least one year of experience in technical support or customer service
  • Experience working with HTML interfaces and APIs

Benefits

  • Training and support during onboarding
  • Professional growth and advancement opportunities
  • Supportive team environment
  • Hybrid work after training
  • Stable international organization

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