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Junior Help Desk Support Specialist
HybridFull-timeIT Support
An established Israeli organization is hiring a junior Help Desk Support Specialist for its information systems team in Ramat Gan. The role supports employees on-site and remotely and offers professional training, internal advancement opportunities, and a hybrid schedule with one work-from-home day*
Responsibilities
- Provide technical support to employees on-site and remotely
- Troubleshoot computers, workstations, printers, and peripheral equipment
- Diagnose and resolve hardware, software, and network issues
- Manage users and permissions in Active Directory and Office 365
- Document incidents and solutions in organizational systems
- Coordinate with systems, communications, and information security teams
Requirements
- At least one year of experience in Help Desk or IT Support
- Experience with Active Directory and Office 365
- Knowledge of computer, laptop, and peripheral hardware
- Ability to troubleshoot issues independently
- Strong technical aptitude and ability to learn quickly
- High service orientation and strong interpersonal skills
Benefits
- Professional training and long-term growth opportunities
- Professional and supportive work environment
- Study fund
- Subsidized meals
- One work-from-home day per week
- Annual company vacation in Israel or abroad
- Additional employee welfare benefits