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Junior Application Developer
HybridFull-timeSoftware Development
Develop and support Microsoft Dynamics 365 CRM applications, customer portals, and customer service solutions. This remote-first contract role is based in Israel, with work scheduled from 8:30 AM to 5:30 PM Eastern Time and occasional hybrid attendance if requested.
Responsibilities
- Develop, enhance, and support Dynamics 365 CRM and Customer Service applications
- Build and maintain customer portals and related digital applications
- Manage development work across requirements, coding, testing, deployment, and production support
- Contribute to customer engagement solutions, including Copilot Studio, Contact Center, IVR, and conversational AI
- Implement or integrate intelligent document processing solutions
- Work with business analysts and functional teams to refine requirements and technical approaches
- Deliver user stories and development tasks in Agile/Scrum sprints
- Collaborate with QA, development, functional, and technical teams on implementation and testing
- Investigate production issues, identify root causes, and implement fixes
- Mentor developers and promote coding standards and development practices
- Maintain technical, troubleshooting, and release documentation
- Identify opportunities to automate processes, modernize applications, and improve integrations
Requirements
- Hands-on experience developing, enhancing, and supporting Microsoft Dynamics CRM or Dynamics 365 applications
- Experience building customer portals or comparable customer-facing applications
- Skills in programming, debugging, testing, troubleshooting, and application maintenance
- Experience across the software development lifecycle, including requirements, design, development, testing, deployment, and production support
- Familiarity with Agile or Scrum and sprint-based delivery
- Ability to contribute to technical requirements, acceptance criteria, test scenarios, and solution design
- Experience collaborating with developers, QA teams, business analysts, and functional specialists
- Experience mentoring developers or contributing to coding standards and best practices
- Ability to work 8:30 AM to 5:30 PM Eastern Time
- Ability to obtain and maintain Public Trust clearance
Nice to have
- Experience with Microsoft Copilot Studio, Dynamics 365 Customer Service or Contact Center, IVR, conversational AI, and customer-facing chat
- Knowledge of Microsoft Document Intelligence or intelligent document processing
- Experience with enterprise integrations, Microsoft Azure, cloud modernization, or legacy application transformation
- Experience supporting federal government applications
Benefits
- Remote-first work, with occasional hybrid attendance if requested
- No required business travel
- Opportunity to work with Dynamics 365, customer engagement, and AI-enabled technologies
- Opportunity to mentor colleagues and contribute to development standards