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Manager, Retail Investments Acquisition and Growth

BMO·Canada·en
Not specifiedFull-timeProduct ManagementFinancial Services

Own acquisition and growth strategy for retail investment products, improving customer onboarding, investment penetration, and performance across banking, digital, wealth, and partner channels.

Responsibilities

  • Define and execute retail investment acquisition strategies across branches, digital channels, and partner journeys
  • Lead seasonal campaigns, always-on growth programs, offers, and customer value propositions
  • Own acquisition outcomes including sales growth, account openings, funded accounts, customer acquisition, and investment penetration
  • Design and optimize end-to-end investment acquisition, onboarding, and entry-point journeys
  • Identify customer friction, conversion opportunities, growth segments, and channel improvements
  • Drive investment cross-sell and coordinated customer journeys across retail banking, investment, wealth, marketing, sales, digital, and analytics partners
  • Establish measurement frameworks, forecasts, growth plans, and success metrics
  • Monitor performance and present executive-level insights and corrective recommendations
  • Ensure campaigns, offers, and acquisition programs meet regulatory, risk, operational, governance, and compliance requirements

Requirements

  • Typically 3–5 years of relevant experience and a related post-secondary degree, or an equivalent combination of education and experience
  • Experience developing growth, acquisition, marketing, sales, product, or customer strategies in financial services
  • Understanding of retail investments, wealth management, customer growth, sales channels, and digital customer journeys
  • Advanced analytical skills and the ability to turn customer insights and performance data into strategic recommendations
  • Ability to lead cross-functional initiatives, manage competing priorities, and influence partners without direct authority

Benefits

  • Salary range of $70,000 to $150,000 CAD
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives and discretionary bonuses may be available
  • Inclusive, equitable, and accessible workplace with accommodations available on request

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