Senior CRM Project Manager
Lead CRM projects and oversee the design and implementation of CRM solutions, translating business needs into functional requirements and coordinating with business stakeholders and development teams. Full-time, hybrid position based in Israel.
Responsabilidades
- Lead CRM projects from requirements gathering through development, implementation, and adoption
- Analyze business processes, identify gaps, and define functional requirements and use cases
- Coordinate with business stakeholders and development teams throughout the project lifecycle
- Improve CRM processes and solutions to meet business needs
Requisitos
- At least 8 years of CRM systems analysis experience
- At least 8 years managing cross-organizational software projects
- Bachelor's degree in Information Systems, Industrial Engineering and Management, or a related field
- Strong experience writing functional specifications and working with development teams
- Deep understanding of sales and service processes
Se valora
- Healthcare industry experience
- Experience managing CRM projects