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Project Manager, Customer Service
Не указаноПолная занятостьУправление проектамиDefense & Space
Lead customer service and operations for complex defense systems, manage maintenance contracts, and ensure full operational readiness throughout the contract lifecycle.
Обязанности
- Lead overall service and operations for customers in complex systems.
- Manage customer service project content from opportunity to delivery and implementation.
- Define and implement maintenance frameworks and contracts after warranty periods.
- Ensure full operational readiness of systems throughout the engagement.
- Develop deep familiarity with the customer environment to improve performance and service.
Требования
- Academic degree in Engineering, Exact Sciences, or Industrial Management.
- 3-7 years of experience in a complex technological environment.
- Experience in matrix management or cross-organizational project management.
- Experience in preparing price quotes, service pricing, and managing maintenance contracts.
- Experience in leading operational readiness or maintenance management for complex systems.
- High proficiency in English.
Будет плюсом
- Experience leading projects in the defense sector.