33 дн.

Chatbot Project Lead

Fiverr·Израиль·

В офисеПолная занятостьУправление проектамиOnline Marketplaces

Lead the chatbot roadmap and delivery for AI-powered customer solutions, coordinating stakeholders, mentoring team members, and using performance data to drive improvements.

Обязанности

Manage the end-to-end chatbot roadmap and sprint delivery
Translate business strategy into actionable chatbot experience improvements
Communicate project updates and insights to diverse stakeholders
Mentor team members and provide hands-on guidance on advanced prompting techniques
Analyze chatbot performance data and drive continuous optimization
Facilitate team meetings and support a collaborative team culture

Требования

Demonstrated experience developing and managing chatbot strategies and roadmaps
Strong stakeholder management and communication skills
Experience mentoring and leading team members
Experience with data analysis and KPI monitoring
Hands-on experience with AI chatbot prompting for customer-facing solutions
Fluent English

Будет плюсом

Familiarity with the Forethought platform

Соответствие

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