26 дн.

Tier 1 Technical Support Representative

Не указаноНе указаноIT SupportCloud Services

A leading computer services company specializing in cloud services is seeking a Tier 1 Technical Support Representative for its IT helpdesk and support center in Tel Aviv.

Обязанности

Diagnose and resolve hardware and software issues remotely as a Tier 1 support representative
Create, manage, and configure user accounts and mailboxes in Active Directory and Office 365
Support remote connections, configure VPN access, and maintain remote desktop environments using RDS
Perform basic monitoring and initial troubleshooting of physical and virtual servers
Configure and troubleshoot network printers and other enterprise endpoint equipment

Требования

Strong technical orientation and problem-solving ability
Ability to provide professional phone and remote support to end users

Соответствие

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