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CRM and Billing Systems Manager
Не указаноНе указаноCRM Implementation
Manage and operate CRM and billing systems while leading technology projects, business analysis, functional specifications, implementation coordination, and process improvements.
Обязанности
- Support users and resolve CRM and billing system issues.
- Manage and prioritize requirements, changes, and development work.
- Analyze business needs and prepare functional specifications.
- Lead cross-organizational projects and technology processes.
- Coordinate solution implementation with development teams, suppliers, and internal stakeholders.
- Track tasks, schedules, and deliverables.
- Lead improvements to business and system processes.
Требования
- Experience managing or supporting CRM and billing systems.
- Ability to analyze business needs and write functional specifications.
- Experience managing requirements, changes, system development, and cross-functional projects.
- Ability to coordinate with business stakeholders, development teams, suppliers, and internal users.
- English communication skills for collaboration with teams and suppliers abroad.