19 дн.

Junior Customer Support Specialist

Modellama·Израиль·en

Не указаноПолная занятостьПоддержка клиентовEnterprise Software

Support clients using sports analytics software by answering inquiries, resolving issues, documenting solutions, and sharing customer feedback with internal teams.

Обязанности

Handle client inquiries by email, phone, and chat
Work with technical and research teams to resolve customer issues
Build product expertise and provide accurate guidance
Maintain FAQs, guides, and other support documentation
Collect customer feedback to support product improvements

Требования

Previous customer support or helpdesk experience
Proficient English communication skills
Essential SQL experience
Ability to learn complex software and technology quickly
Strong organization and multitasking skills
A bachelor's degree or relevant certifications are desirable but not required

Будет плюсом

Russian language skills
Weekend availability
Passion for soccer

Соответствие

Больше возможностей

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Не указаноПолная занятостьПоддержка клиентовFinTechPayment Processing

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ГибридПолная занятостьПоддержка клиентовEnterprise Software

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Senior Cloud Support Engineer

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Provide hands-on technical support for GPU-powered cloud infrastructure, resolve complex customer issues, and improve global support operations in collaboration with SRE, networking, and storage teams.

Не указаноПолная занятостьПоддержка клиентовData InfrastructureCloud Computing+1

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