13 ч.

Customer Success Manager

Simasti.com·Tel Aviv, Израиль·enhe

В офисеПолная занятостьCustomer Success

Own B2B customer relationships across onboarding, support, success, and growth. Partner with R&D, QA, Sales, and Management to resolve customer issues and deliver a positive experience.

Обязанности

Manage B2B customer relationships from onboarding through support, success, and growth
Take ownership of customer issues and follow them through to resolution
Communicate with customers and coordinate with R&D, QA, Sales, and Management

Требования

At least 2 years of experience in customer success, account management, or technical support
Excellent Hebrew and English
Strong technical orientation and comfort with APIs, webhooks, dashboards, and technical troubleshooting
Strong organizational skills and a proactive mindset

Будет плюсом

Ukrainian language skills

Соответствие

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