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Technical Salesforce Project Manager
HybridFull-timeProject ManagementFinancial Services
Lead enterprise Salesforce delivery, coordinating technical and business stakeholders from discovery and solution design through implementation and hyper-care. The role is hybrid and full-time.
Responsibilities
- Manage the Salesforce team’s work scope, balancing feature requests with larger initiatives.
- Lead cross-organizational Salesforce projects from discovery and design through implementation and hyper-care.
- Create project plans, timelines, deliverables, and milestones aligned with business cases and priorities.
- Lead requirements sessions, own requirements and solution design, and collaborate with developers on delivery.
- Facilitate technical design discussions and align business and technical stakeholders.
- Run project ceremonies, track delivery, and manage trade-offs as priorities change.
Requirements
- At least 4 years of experience managing technical projects in an enterprise environment.
- Salesforce Administrator Certification or equivalent hands-on administration experience, with proficiency in Sales Cloud.
- Experience managing Salesforce integrations with third-party applications and systems.
- Ability to understand technical concepts and engage with engineers on architecture, dependencies, and risks.
- Experience gathering business requirements and translating them into technical Salesforce solutions.
- Strong stakeholder leadership, communication, and attention to detail.
- Proactive use of AI tools across project discovery, analysis, design, and delivery.
Nice to have
- Experience leading Agentforce implementation projects.
- Knowledge of Experience Cloud and Digital Engagement.