W
Technical Project Manager
HybridFull-timeProject ManagementEnterprise Software
Lead end-to-end onboarding and implementation projects for global enterprise customers using an AI-driven talent orchestration product. Work across customer and internal teams to deliver deployments on scope and schedule, then support a smooth transition to ongoing customer success. Hybrid work: 3 :
Responsibilities
- Lead onboarding for new global customers, including kickoff and Q&A meetings
- Manage project governance, plans, timelines, scope, and stakeholder reporting, including customer steering committee meetings
- Translate business requirements into feasible product configurations and resolve deployment roadblocks
- Create and maintain onboarding playbooks, quick-start guides, and FAQs; refine methods using deployment feedback
- Coordinate with Data Science, Product, and Customer Success to hand over implementations for ongoing adoption and support
Requirements
- At least 3 years of experience deploying enterprise B2B SaaS solutions in consulting, professional services, or functional implementation
- At least 3 years leading complex, large-scale SaaS implementation projects for medium to large global enterprise clients
- Ability to own projects independently and manage multiple priorities, timelines, governance, and workstreams
- Experience managing senior stakeholders and complex conversations
- Ability to work across technical and business teams as requirements evolve
- Strong problem-solving and technical troubleshooting skills
Nice to have
- Bachelor’s degree in Business, Information Systems, Industrial Engineering, or a related field
- Experience delivering enterprise AI, intelligent automation, or machine-learning solutions
- Familiarity with SQL or NoSQL databases, Postman, Agile methods, and software delivery lifecycles
- Knowledge of the HR technology industry
- Flexibility to work US hours