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Senior Project Manager, Customer Service
Not specifiedFull-timeProject ManagementDefense and Aerospace
Lead customer-service support and maintenance projects for a defense systems business, coordinating customers, subcontractors, procurement, and logistics.
Responsibilities
- Manage customer-service support and maintenance projects.
- Coordinate with internal and external customers, subcontractors, procurement, and logistics.
- Manage ongoing project budgets.
- Oversee repair, maintenance, spare-parts, and system-upgrade processes.
- Maintain existing customer relationships and grow the scope of engagements.
Requirements
- Academic degree in engineering.
- At least 5 years of customer-service project management experience.
- Experience preparing quotations and responding to tenders.
- Knowledge of SAP or an equivalent system.
- Willingness to travel domestically and internationally.
- Fluent English speaking, reading, and writing skills.
Nice to have
- Familiarity with radar systems.