Operational Systems Project Manager
Own the operation and improvement of internal systems supporting public transportation operations, including financial and smart card systems and their interfaces.
Responsibilities
- Manage operational systems end to end, including ongoing operation and maintenance
- Monitor system performance, identify failures, and maintain system stability
- Write complex SQL queries and perform data analysis, controls, and validations
- Manage external vendors responsible for system operation and maintenance
- Lead system improvements, upgrades, and new development initiatives
- Coordinate with internal stakeholders, development teams, infrastructure teams, and end users
- Promote implementation of AI tools and solutions
Requirements
- At least 3 years of project management experience in an information systems organization
- Experience managing operational or enterprise systems
- Experience managing external vendors
- Hands-on experience writing complex SQL queries
- Experience with AI tools and developing AI-based solutions or agents
- Good understanding of system interfaces and integration processes
Nice to have
- Familiarity with financial systems
- Systems analysis experience
- SAP ERP knowledge