Senior FinOps Program Manager
Lead strategic financial operations programs that connect FinOps with Product, Engineering, BI, Finance, and Operations teams. Translate operational needs into product requirements, scalable processes, and successful operational rollouts.
Responsibilities
- Lead strategic financial operations initiatives from planning through execution.
- Manage cross-functional projects involving Product, Engineering, BI, Finance, Operations, and external stakeholders.
- Track progress, identify risks, resolve blockers, and coordinate testing, deployment readiness, and operational rollouts.
- Represent Financial Operations in product discussions and translate operational challenges into product requirements.
- Identify opportunities for automation, scalability, and operational efficiency.
- Design and document standard operating procedures, workflows, and operational playbooks.
- Ensure new product capabilities are operationally supported and transition new processes to FinOps teams.
- Lead complex operational investigations, coordinate incident resolution, perform root-cause analysis, and drive corrective actions.
- Define reporting requirements and operational dashboards with BI teams to support data-driven decisions.
Requirements
- At least 6 years of experience in project management, product operations, business operations, technical program management, consulting, or financial operations.
- Experience leading complex cross-functional projects from initiation through completion.
- Strong stakeholder management and influencing skills across Product, Engineering, BI, and Operations.
- Experience working closely with Product and Engineering teams.
- Strong analytical, problem-solving, written communication, and verbal communication skills.
- Experience designing scalable operational processes from the ground up.
- Ability to independently own initiatives, make decisions, and deliver results with minimal supervision.