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ILS and After-Sales Support Program Manager
On-siteFull-timeProgram ManagementAerospace and Defense
Lead integrated logistics support and after-sales service programs for advanced aerospace and defense systems, coordinating customers and cross-functional technical teams throughout the system life cycle.
Responsibilities
- Lead integrated logistics support and after-sales support programs for existing and new projects.
- Develop and manage logistics support concepts across the system life cycle.
- Oversee maintenance activities, spare parts, repairs, technical documentation, training, and test equipment.
- Manage customer interfaces on service, support, and logistics topics in Israel and internationally.
- Coordinate with engineering, manufacturing, procurement, supply chain, quality, operations, and service teams.
- Manage support events and lead system-level problem solving.
- Drive initiatives to improve system availability, reliability, and maintainability.
- Support proposals and logistics support plans for new business opportunities.
Requirements
- Bachelor of Science degree in engineering.
- At least 3 years of experience managing integrated logistics support, customer support, or after-sales support programs.
- Experience working with customers and managing multiple organizational interfaces.
- High-level English proficiency in speaking, reading, and writing.
- Strong cross-organizational leadership, independent working ability, system-level perspective, and interpersonal communication skills.
Nice to have
- Experience with maintenance systems, avionics, weapon systems, or airborne systems.
- Experience with helmet systems, head systems, avionics, or guided weapon systems.