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Staff Product Operations Manager
RemoteFull-timeProduct ManagementHuman Resources SoftwarePayroll SoftwareFinTech
Lead product operations for a global payroll product at a fully remote HR and payroll platform. Drive cross-functional product improvements, operational scalability, and global launches.
Responsibilities
- Lead significant cross-functional projects to improve the product
- Gather user feedback, quantify challenges, and prioritize product and engineering work
- Investigate product problems, identify root causes, and develop solutions
- Contribute to product development by translating user needs into improvements
- Drive go-to-market efforts and global product rollouts
- Design and implement operational systems and processes to improve efficiency and scalability
Requirements
- At least 7 years of experience in product operations closely aligned with product and engineering teams
- At least 3 years of experience with financial products such as payment services, wallets, expense management, AML tools, credit and collections, or payment cards
- Strong data analysis skills and proficiency with SQL, Looker, Snowflake, Datadog, and Excel or Sheets
- Strong stakeholder management, presentation, and communication skills
- Ability to understand complex products and user needs and develop effective solutions
- Ability to manage multiple priorities with attention to detail and a hands-on, problem-solving approach
Nice to have
- General knowledge of software development processes, especially designing and building integrations
- Experience in a fast-paced, product-driven technology company
Benefits
- Stock grant opportunities, subject to role, employment status, and location
- Additional benefits and perks based on employment status and country
- Optional flexible office membership