Senior Product Manager, Hotels
Own the hotel booking experience for a business travel platform, from search and selection through booking and post-booking engagement. Build personalized, AI-assisted experiences that help travelers find and book suitable hotels with less effort.
Responsibilities
- Own the hotel journey from search and hotel details through room selection, checkout, confirmation, and post-booking.
- Build AI-assisted hotel search, comparison, decision, and booking workflows using conversation, recommendations, and interface components.
- Identify funnel friction and set a roadmap to improve booking conversion and repeat use.
- Partner with AI, data, and engineering teams on hotel ranking, filters, recommendations, availability, and personalized explanations.
- Design and run experiments across search, hotel details, room selection, checkout, rewards, onboarding, and AI-assisted booking.
- Connect hotel booking with flights, restaurants, itineraries, calendars, email synchronization, and proactive travel experiences.
Requirements
- At least 5 years of product management experience.
- Experience building consumer, marketplace, travel, eCommerce, AI, or SaaS products.
- Understanding of AI-driven guided decisions, proactive recommendations, and personalized workflows.
- Strong skills in conversion optimization, funnel analysis, checkout flows, experimentation, and growth metrics.
- Experience using dashboards, cohort analysis, A/B tests, and behavioral analytics to guide product decisions.
- Ability to align cross-functional stakeholders around product strategy.
- Commercial understanding of conversion, margin, supplier performance, loyalty, and repeat usage.
Nice to have
- Experience with hotel, lodging, travel marketplace, online travel agency, or business travel products.