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Product Manager, Platform Experience
Not specifiedFull-timeProduct ManagementCybersecurity
Own and improve the customer experience and technical capabilities of a B2B security platform. Partner with customers, engineers, and designers to take problems from discovery through release and measure product adoption.
Responsibilities
- Improve core platform flows and make important signals easy to find.
- Join customer conversations and use observed needs to inform product decisions.
- Define technical capabilities with engineers, from problem framing through scope and acceptance criteria.
- Break ambiguous problems into small, deliverable increments.
- Prototype and test ideas with AI tools, partnering with design to refine them.
- Own delivery from specification through release, managing scope and trade-offs as priorities change.
- Track feature adoption and use data to guide future product decisions.
Requirements
- At least 3 years of product management experience on a B2B technical or SaaS product.
- Startup experience and a record of delivering features from specification to release.
- Ability to engage in technical discussions and assess engineering trade-offs.
- Strong UX judgment, with experience simplifying complex, data-heavy products.
- Experience partnering closely with a product designer.
- Product analytics experience with tools such as PostHog or Amplitude.
- Comfort leading customer conversations in English.
- Regular use of AI tools for prototyping, building, or analysis.
Nice to have
- Experience with security, networking, or infrastructure products.
- Cloud experience with AWS, Azure, or GCP.