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Senior Customs Business Manager
On-siteFull-timeGeneral ManagementLogistics
Lead the customs business in Israel, with end-to-end responsibility for financial performance, commercial growth, customs operations, service quality, and team leadership. The role is based in the Ashdod office and requires regular office presence.
Responsibilities
- Own the customs business P&L, budgeting, and financial planning.
- Develop and execute the Israel customs go-to-market plan with internal stakeholders.
- Oversee customs brokerage and related financial operations.
- Partner with sales leadership to drive commercial growth.
- Build customer relationships and improve retention and satisfaction.
- Ensure compliant, consistent, high-quality service delivery.
- Improve productivity, cost-to-serve, and operational efficiency.
- Lead teams, plan capacity, and allocate workloads.
- Set objectives, conduct performance reviews, and manage compensation processes.
- Monitor service KPIs and lead operational excellence initiatives.
Requirements
- Strong knowledge of the Israeli customs market, practices, and relevant legislation.
- Experience with import and export activities and/or freight forwarding in Israel.
- Proven people-management experience.
- Expertise in P&L management, financial performance, profitability, and revenue growth.
- Strong stakeholder-management and communication skills.
- Ability to balance hands-on operational leadership with commercial and strategic thinking.
Nice to have
- Around 10 years of relevant experience.
- Experience leading other leaders.