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Senior Salesforce Systems Analyst
Not specifiedNot specifiedSystems Analysis
Join a Salesforce team in a technology-focused environment, analyzing business and CRM requirements and leading solution design through delivery.
Responsibilities
- Write user stories and specify processes involving integrations with financial systems.
- Analyze ongoing customer requirements and propose accurate solutions to business needs.
- Make implementation decisions with relevant stakeholders.
- Lead the design process through handover.
- Work with development teams, Salesforce implementers, project and product managers, and QA.
Requirements
- At least five years of systems analysis experience.
- At least three years analyzing CRM systems in large organizations.
- Able to work independently and learn new tools and technologies.
Nice to have
- Experience analyzing systems in financial organizations.
- Salesforce experience, including Service Cloud, user and permissions management, and Flows.
- Familiarity with contact center, branch, or back-office processes.
- A degree in industrial engineering, business administration, or management information systems.