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IT Systems Manager
Not specifiedNot specifiedIT Infrastructure Management
Lead the IT function for a group, managing a team of approximately 10 across business systems, infrastructure, systems administration, networking and support. Oversee service quality, enterprise applications and cross-organizational technology projects in partnership with leadership and business इक
Responsibilities
- Manage an IT team of approximately 10 across business systems, infrastructure, systems administration, networking and support.
- Own IT service levels across group business units, including SLA management, task prioritization and continuous improvement of user experience.
- Lead cross-organizational technology projects from needs assessment and specification through implementation, launch and adoption.
- Oversee core enterprise systems, especially Priority, including development, integrations and business-process improvements.
- Manage IT infrastructure, systems administration, networking, cloud services, availability and operational continuity.
- Build and manage departmental work plans, goals, tasks and priorities.
Requirements
- Relevant education in information systems, industrial engineering or technology.
- At least 4 years managing an IT team or function in a medium-sized or large organization.
- Significant experience leading complex, cross-organizational IT projects.
- Significant experience with Priority, including projects, development, integrations and process improvements.
- Broad professional understanding of IT infrastructure, systems administration, networking, cloud and information security.
- Experience managing vendors, budgets and work plans.
- Strong service orientation, business and systems perspective, and the ability to prioritize multiple projects.
Nice to have
- Experience managing user service and support operations.
- Experience in a distributed organization or in construction, infrastructure, industry, contracting or development.