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Salesforce and AI Business Systems Specialist
On-siteFull-timeCRM ImplementationCommercial Real EstateHospitality
Mindspace is seeking a Salesforce and AI specialist to transform business processes across sales, marketing, and operations. The role combines Salesforce administration, automation, data analysis, integrations, and AI solution development.
Responsibilities
- Lead business process transformation using data and AI
- Improve sales, marketing, and operational workflows in Salesforce Sales Cloud
- Design and implement automations, predictive models, and AI-driven recommendations
- Build and optimize Salesforce Flows and validation rules
- Analyze processes and identify improvement opportunities
- Connect data sources and systems through integrations and APIs
- Maintain data quality, reliability, and consistency
- Own solutions to business challenges and operational bottlenecks end to end
- Collaborate with Sales, Marketing, Product, and Operations teams
- Support user adoption and effective use of business systems
- Evaluate and implement new AI tools and Salesforce capabilities
Requirements
- At least 3 years of experience as a Salesforce Administrator and/or Business Analyst
- Hands-on Salesforce experience, preferably with Sales Cloud
- Strong knowledge of Salesforce configuration and administration
- Experience building Salesforce Flows and process automations
- Strong background in data analysis, process design, and data modeling
- Familiarity with AI tools, vibe coding, and AI platforms
- Ability to translate business needs into scalable technical solutions
- Strong analytical, problem-solving, communication, and collaboration skills
- High proficiency in written and spoken English
Nice to have
- Experience with integrations and APIs
- Familiarity with BI or reporting platforms
- Basic Apex or other development knowledge
Benefits
- Employee wellbeing support
- Diverse and collaborative community
- Boutique design-led work environment
- Long-term global career opportunities