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CRM and AI Solutions Specialist
Not specifiedFull-timeCRM ImplementationEnterprise Software
An Israeli CRM and business technology company is seeking a hands-on specialist to own customer-facing AI solutions, support key customer relationships, and contribute to product and AI development initiatives.
Responsibilities
- Own and develop ongoing customer relationships, with responsibility for customer success
- Analyze complex business needs and translate them into CRM and AI-based solutions
- Define and design AI agents, automated processes, and advanced workflows
- Lead and support customer solution implementations, including hands-on work when needed
- Collaborate with development and implementation teams
- Identify problems and own solutions from definition through execution
- Improve internal workflows and delivery processes using AI
Requirements
- Proven experience working with B2B customers in customer success, implementation, consulting, or a similar role
- Strong experience defining business processes and complex system requirements
- Deep familiarity with LLMs, AI agents, and automation
- Strong systems thinking and ability to understand broader business needs
- Hands-on approach, autonomy, and strong ownership
- Excellent communication skills and ability to lead customer-facing processes
Nice to have
- Experience with CRM or SaaS products
- Experience designing or working with AI agents
- Background in technology consulting or business solutions
- Vibe Coding skills
Benefits
- Influence the company’s strategic direction
- Collaborate directly with the CEO and a core team
- Help shape CRM and AI-driven solutions
- Flexible, non-hierarchical work environment