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Business Applications Team Lead
HybridFull-timeCRM ImplementationAdTech
Lead a global team responsible for Salesforce and the broader go-to-market applications portfolio. Own the roadmap and delivery of business-critical systems, and drive adoption of AI-powered workflows in partnership with business leaders.
Responsibilities
- Lead, mentor, hire, and support the career development of the GTM Applications team.
- Own the roadmap, delivery, and evolution of Salesforce and the wider GTM applications portfolio.
- Partner with Sales, Marketing, Sales Operations, and Professional Services to turn business needs into scalable technical solutions.
- Drive adoption of AI agents, automation, and AI-native workflows across GTM systems.
- Establish governance, architecture, and delivery practices for scalable, secure, high-quality applications.
- Manage vendors, licensing, and budgets, and assess technologies for the GTM stack.
Requirements
- At least 3 years leading teams in business applications, Salesforce, or go-to-market systems.
- At least 5 years of hands-on Salesforce experience, including Sales Cloud or Service Cloud implementation, configuration, and architecture.
- Knowledge of modern sales tools and go-to-market processes, including lead-to-cash, pipeline management, customer success, and marketing automation.
- Familiarity with LLMs, prompt engineering, RAG, AI agents, and enterprise applications.
Nice to have
- Development experience with Apex, Lightning, Flows, scripting, or integration technologies.
- Experience deploying GenAI solutions in production enterprise environments.
Benefits
- Comprehensive benefits, including health coverage and location-specific perks.
- Hybrid schedule with three days in the office; additional office attendance is optional.