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Collections Specialist
Not specifiedFull-timeAccountingEnterprise Software
A software company is seeking an experienced Collections Specialist to manage accounts receivable, collect outstanding invoices, resolve payment issues, and maintain effective customer relationships.
Responsibilities
- Manage a portfolio of customer accounts and collect outstanding invoices on time.
- Communicate with customers to resolve payment discrepancies and disputes.
- Reconcile customer accounts and process payments accurately.
- Work with sales and billing teams to resolve billing issues.
- Prepare reports on collection activity and account status.
- Identify and implement improvements to increase collection efficiency.
Requirements
- 3–5 years of experience in collections, accounts receivable, or a similar finance role.
- Experience managing a high-volume accounts receivable portfolio.
- Proficiency with NetSuite and Microsoft Excel.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Nice to have
- Experience with collection systems such as Tesorio or similar tools.