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Principal DevOps Engineer
On-siteFull-timeDevOps & SRECloud ComputingEnterprise Software
Lead 24/7 operations and technical support for production cloud environments in Israel. The role focuses on reliability, performance, incident resolution, infrastructure administration, and mentoring engineers. Israeli nationality is required, and public-sector work may require obtaining and keeping
Responsibilities
- Install, monitor, maintain, support, and optimize production server hardware and software.
- Provide escalated technical support for complex production issues and lead problem-management cases.
- Coordinate internal technical teams and third-party vendors through resolution of escalated cases.
- Administer storage infrastructure and production systems and database appliances.
- Support operating-system and application upgrades, bug fixes, patching, and hardware and software standardization.
- Improve availability, performance, supportability, and uptime across cloud production environments.
- Lead communications with partners during complex technical problem resolution.
- Guide and mentor junior engineers.
- Participate in large-scale incident bridges and develop operational processes and procedures.
Requirements
- Israeli nationality is required.
- Willingness to obtain and maintain security clearance for eligible public-sector projects.
- Experience with Linux system administration, networking, storage, compute, and virtualization.
- Experience with cloud operations, SRE, cloud technical support, and incident management.
- Knowledge of Kubernetes, Terraform, Ansible, Chef, and Puppet.
- Experience participating in or leading large-scale incident bridges.
- Ability to learn new technical disciplines and train or mentor others.
- Willingness to work rotating day and night shifts in a 24/7 support operation.
Benefits
- Medical, life insurance, and retirement benefits
- Flexible benefits options
- Employee volunteer programs
- Accessibility support and equal employment opportunity