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Senior Solutions Architect, AI Security
Not specifiedFull-timeSecurity Solutions EngineeringCybersecurity
Join an AI security team to lead complex customer engagements from pre-sales through implementation and ongoing success. Partner with customers and internal teams to integrate the platform, solve technical challenges, and inform product development.
Responsibilities
- Lead complex customer engagements across pre-sales and post-sales
- Implement and integrate AI security solutions in line with technical feasibility and customer needs
- Advise customers and serve as a platform expert
- Translate customer challenges into product features and technical solutions with product and engineering teams
- Troubleshoot complex technical issues and coordinate resolutions
- Partner with sales, customer success, product management, and R&D to support sales, manage escalations, and maintain alignment
- Design and implement ad hoc technical solutions and automation
- Improve internal workflows, tooling, and practices
- Drive pre-sales engagements to technical wins and post-sales engagements to successful outcomes
Requirements
- Experience as a solutions architect or in a similar technical role
- Background in technical solution design, systems integration, and customer-facing technical delivery
- SQL querying proficiency
- Cloud experience with at least one of AWS, Azure, or GCP
- Experience handling complex customer requirements
- Experience working with product and R&D teams to resolve customer issues and improve product capabilities
Nice to have
- Software development background
- Knowledge of AI security
- Experience developing AI agents
- Bachelor’s degree in computer science, information technology, or a related field
- Familiarity with automation, scripting, and internal tooling
Benefits
- Collaborative and supportive culture
- Personal and professional growth