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Technical Support Representative
לא צויןלא צויןIT SupportRetail
Provide first-line technical support for self-service checkout systems at retail branches, helping branch managers resolve issues and maintain operations.
תחומי אחריות
- Provide first-line technical support to branch managers
- Diagnose self-service checkout issues and guide users through solutions
- Track incidents from report through resolution
- Document support requests and help maintain uninterrupted branch operations
דרישות
- Strong technical aptitude
- Problem-solving skills and responsibility for following issues through to resolution
- Service-oriented approach and ability to explain instructions clearly
- Available to start immediately
יתרון
- Experience with computerized checkout systems
הטבות
- High salary
- Company-funded professional training
- Opportunities for career advancement