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IT Support Specialist – Help Desk

בינת תקשורת מחשבים·ישראל·heחברת השמה
במקום העבודהלא צויןIT SupportIT Services

Provide technical support to users at a client site in Jerusalem as part of a managed services team. Handle support requests in person and remotely, coordinating with IT and infrastructure teams.

תחומי אחריות

  • Support users with computer equipment, software, and peripherals.
  • Diagnose and resolve issues involving computers, operating systems, Office applications, and basic connectivity.
  • Install, configure, and maintain computers, software, and endpoint equipment.
  • Create user accounts, manage permissions, and handle account issues.
  • Prepare workstations and equipment for new employees.
  • Open, document, and follow service requests through resolution.
  • Coordinate with specialist teams and vendors on complex issues.

דרישות

  • Previous experience in technical support or a Help Desk role.
  • Knowledge of Windows, Microsoft Office, and troubleshooting computer hardware, software, and peripherals.
  • Basic networking knowledge.
  • Strong service orientation and interpersonal skills.
  • Ability to work independently, take responsibility, and prioritize tasks.

יתרון

  • Familiarity with Active Directory and Microsoft 365.

רלוונטיות

הזדמנויות נוספות

משרות דומות

המשרות הפתוחות החדשות ביותר בתחום IT Support.