IT Support Specialist
Full-time, on-site role supporting users and assisting with enterprise systems and infrastructure at a healthcare services company in Ramat Gan, near the train station. Includes a rotating 24/7 on-call duty, approximately one week every six weeks.
תחומי אחריות
- Provide in-person and remote technical support to company users.
- Troubleshoot computers, software, end-user equipment, and VDI environments.
- Manage user accounts and permissions in Active Directory and Microsoft 365.
- Support mobile devices and MDM systems.
- Assist with server, backup system, and infrastructure maintenance.
דרישות
- At least one year of technical support experience in an organizational domain environment.
- Hands-on experience with Active Directory and Microsoft 365.
- Basic knowledge of computer networking and Windows Server.
- Willingness to participate in a rotating 24/7 on-call schedule.
- Strong service orientation, responsibility, teamwork, and willingness to learn.
יתרון
- Experience with VMware, Linux, or backup systems.