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CRM and Billing Systems Manager
לא צויןלא צויןCRM Implementation
Manage and operate CRM and billing systems while leading technology projects, business analysis, functional specifications, implementation coordination, and process improvements.
תחומי אחריות
- Support users and resolve CRM and billing system issues.
- Manage and prioritize requirements, changes, and development work.
- Analyze business needs and prepare functional specifications.
- Lead cross-organizational projects and technology processes.
- Coordinate solution implementation with development teams, suppliers, and internal stakeholders.
- Track tasks, schedules, and deliverables.
- Lead improvements to business and system processes.
דרישות
- Experience managing or supporting CRM and billing systems.
- Ability to analyze business needs and write functional specifications.
- Experience managing requirements, changes, system development, and cross-functional projects.
- Ability to coordinate with business stakeholders, development teams, suppliers, and internal users.
- English communication skills for collaboration with teams and suppliers abroad.