IT Support Technician
Provide internal Help Desk and IT infrastructure support in a multi-user environment at the employer’s offices in Bnei Brak.
Responsabilidades
- Provide internal support in a multi-user environment.
- Support multimedia rooms.
- Diagnose and resolve hardware, software, network, and end-user equipment issues.
- Provide ongoing support for Windows environments.
- Manage and maintain the organization’s IT infrastructure, with some server administration.
- Manage IT projects.
Requisitos
- At least 2 years of experience providing phone and in-person support to end users.
- Proven experience managing user accounts and permissions in Active Directory and Office 365, including Exchange.
- Experience installing and maintaining end-user equipment and troubleshooting network issues.
- Experience with Windows operating systems and Windows Server versions 2012–2019.
- Relevant certifications are required.
Se valora
- Experience with VoIP telephone systems.
- Experience supporting multimedia rooms.
- Experience in field support.