P
IT Manager
PresencialSin especificarIT Supportgaming
Own corporate IT operations and the employee technology experience for a growing mobile gaming company. Lead identity, endpoint, SaaS, network, helpdesk, automation, and workplace technology operations.
Responsabilidades
- Own identity provider administration, including SSO, MFA, user lifecycle management, groups, policies, and application integrations.
- Administer Google Workspace and Slack users, permissions, security settings, and collaboration standards.
- Manage macOS and Windows endpoints through MDM, including enrollment, configuration, patching, software deployment, and compliance.
- Own employee onboarding and offboarding, access provisioning, equipment delivery, and day-to-day IT support.
- Manage SaaS applications, IT assets, licenses, vendors, renewals, and cost optimization.
- Manage audio-visual and video conferencing rooms, equipment, and systems.
- Lead helpdesk team members.
- Build AI-enabled automations and API, scripting, or workflow-platform integrations for repetitive IT processes.
- Manage wired, wireless, and virtual network infrastructure.
- Partner with the CISO on identity, endpoint security, compliance, and incident response.
- Maintain documentation, procedures, inventories, and service metrics.
Requisitos
- At least 6 years of experience in IT operations, systems administration, or a similar role.
- At least 2 years of management or leadership experience, including responsibility for 1–2 direct reports.
- Hands-on administration experience with Okta, Google Workspace, Jamf, and Slack.
- Strong macOS administration skills and working knowledge of Windows environments.
- Experience with cloud platforms such as AWS and GCP.
- Experience with AI automation, APIs, scripting, or low-code workflow platforms.
- Understanding of identity and access management, SaaS administration, endpoint security, and IT service management.
- Strong troubleshooting, communication, and organizational skills.
Se valora
- Experience supporting a growing technology company.
- Experience with ISO 27001, SOC 2, or similar compliance frameworks.
- Experience with n8n or similar workflow automation tools.