Experienced IT Support Specialist
Provide ongoing technical support to end users, maintain endpoint devices, and resolve hardware, software, operating system, and business application issues.
Responsabilidades
- Provide ongoing technical support to end users.
- Install and configure computers and endpoint workstations.
- Diagnose and resolve hardware and software issues.
- Support Windows operating systems and Microsoft 365 applications.
- Manage users and permissions in Active Directory.
- Work with backup systems.
Requisitos
- At least two years of experience in Help Desk or user support, required.
- Good knowledge and practical experience with Windows operating systems.
- Experience supporting Microsoft 365.
- Experience working with Active Directory.
- Strong troubleshooting, independent working, rapid learning, and multitasking abilities.
Se valora
- Experience with backup systems.
- Significant experience with Commvault.
- Strong interpersonal skills and a high service orientation.