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Product Analyst
Sin especificarTiempo completoProduct AnalyticsInsuranceTravel
Own product analytics and turn customer and product data into actionable insights that help teams make better product decisions. Work across Product, Data, and Engineering in a fast-moving environment.
Responsabilidades
- Build expertise in the products, customers, and business.
- Partner with Product Managers on important questions and ad hoc analysis.
- Define, track, and evolve product KPIs across journeys and flows.
- Analyze funnels, cohorts, feature adoption, user behavior, and customer drop-offs.
- Identify points of friction and recommend product and business improvements.
- Design and analyze A/B tests and product experiments.
- Measure the impact of launches, feature changes, and customer experience improvements.
- Build dashboards and recurring insights using Tableau, Mixpanel, Snowflake, dbt, and AI tools.
- Maintain analytical rigor and ensure stakeholders understand the data.
- Work with Data and Engineering to improve event tracking, instrumentation, and metric definitions.
- Communicate findings to technical and non-technical stakeholders and contribute to the team's use of AI.
Requisitos
- At least 4 years of experience in product analytics, business analysis, or another data-focused role.
- Strong SQL skills and experience working with large, real-world datasets.
- Experience analyzing funnels, cohorts, customer journeys, and feature usage.
- Understanding of conversion, activation, engagement, retention, usage, and customer satisfaction metrics.
- Experience with A/B testing, experimentation, and product measurement.
- Experience with Tableau, Mixpanel, dbt, Snowflake, or similar tools.
- Strong attention to analytical rigor, accuracy, data quality, and clear metric definitions.
- Ability to communicate data clearly and make it actionable for non-technical stakeholders.
- Ability to connect product behavior with customer experience and business impact.
- A relevant academic degree or equivalent hands-on experience.
Se valora
- Python or R experience for deeper analysis.
- Experience with consumer products, travel, insurance, fintech, or customer-facing digital products.