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Customer Success Manager

Simasti.com·Tel Aviv, Israel·enhe
PresencialTiempo completoCustomer Success

Own B2B customer relationships across onboarding, support, success, and growth. Partner with R&D, QA, Sales, and Management to resolve customer issues and deliver a positive experience.

Responsabilidades

  • Manage B2B customer relationships from onboarding through support, success, and growth
  • Take ownership of customer issues and follow them through to resolution
  • Communicate with customers and coordinate with R&D, QA, Sales, and Management

Requisitos

  • At least 2 years of experience in customer success, account management, or technical support
  • Excellent Hebrew and English
  • Strong technical orientation and comfort with APIs, webhooks, dashboards, and technical troubleshooting
  • Strong organizational skills and a proactive mindset

Se valora

  • Ukrainian language skills

Compatibilidad

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