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Service Product Manager
Не указаноПолная занятостьУправление продуктомPrinting Equipment
Manage service for a global installed base of digital front-end systems, from product introduction through end of life. Work across technical, business, and operational teams to improve productivity and customer experience.
Обязанности
- Lead new product introduction activities in line with the product lifecycle process.
- Define and drive service strategies.
- Manage field communications.
- Monitor and analyze service KPIs.
- Oversee knowledge and documentation management.
- Manage escalations and known issues.
- Drive continuous improvement across the product lifecycle.
Требования
- Experience in the digital printing industry.
- Familiarity with prepress workflows and digital front-end solutions.
- Strong technical and analytical capabilities.
- Project management and problem-solving skills.
- Ability to manage complex situations and collaborate across functions.
- Strong presentation and communication skills.
- Excellent English proficiency.
- Ability to work with global teams across time zones.
Будет плюсом
- Experience in software or systems integration environments.
- Experience working in multidisciplinary global organizations.