Senior Product Manager, AI Agents
Lead product strategy and development for AI agents and workflows used in property operations. Partner with engineering, data, and customer-facing teams to deliver reliable, measurable capabilities.
Обязанности
- Own the vision, strategy, and roadmap for AI agents and agentic workflows, including their autonomy and human oversight.
- Translate operational workflows into reliable, measurable, and trusted agent capabilities.
- Partner with engineering, data, and AI teams on agent design, context and data needs, guardrails, failure modes, and escalation paths.
- Define and use measures of agent quality and success, including evaluations, accuracy, task completion, cost, latency, and business impact.
- Research property management operators and turn their personas, workflows, and pain points into product decisions.
- Prioritize customer needs, platform investments, and new opportunities; align stakeholders around product direction.
- Coordinate with Customer Success, Operations, and Marketing on rollout, adoption, and positioning.
- Use prototyping, research, and execution practices to bring an AI-first approach to product work.
Требования
- At least 6 years of product management experience in B2B or B2B2C SaaS.
- Hands-on experience shipping AI-powered features in production; experience with LLM-based agents or action-oriented workflows is preferred.
- Working knowledge of LLM capabilities and limitations, prompt and context engineering, RAG, tool or function calling, evaluation frameworks, and cost and latency tradeoffs.
- Experience designing human-in-the-loop experiences and building trust in AI-driven decisions.
- Data-driven approach to defining success metrics and measuring outcomes.
- Experience working with US-based customers and understanding their businesses, workflows, and buyers.
- Strong communication and cross-functional alignment skills, including with senior leaders.
- Comfort prototyping independently using AI tools, no-code tools, or code.
Будет плюсом
- Experience in PropTech, vertical SaaS, HRTech, or marketplace products.
- Experience building platform or data-layer products, including integrations, data models, or APIs.
- Experience mentoring product managers or working at an early- or growth-stage startup.