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IT Support Technician
Не указаноНе указаноIT Support
Provide technical support to users across sites in northern Israel for a government organization. Install and maintain workstation and server equipment and software, conduct preventive checks, coordinate external service providers, and oversee a team of technicians.
Обязанности
- Troubleshoot user issues across assigned sites
- Install equipment, infrastructure software, and software packages on workstations and servers for small networks
- Provide technical assistance to users
- Perform periodic preventive checks
- Coordinate with external service providers
- Oversee a team of technicians
Требования
- At least 4 years of relevant experience
- Experience with computer systems, operating systems, and networks
- Experience with workstation deployment systems
- Experience managing Active Directory users, permissions, and Group Policy Objects (GPO)
- Experience supporting organizations with more than 300 users
- Relevant education or equivalent training and experience; accepted alternatives include a relevant degree, a degree with role-related training, a computer or technology practical-engineering diploma, relevant military technology experience, or specified combinations of practical experience and advanced training
Будет плюсом
- Knowledge of file services such as FTP and FS
- Knowledge of Remote Desktop Services (RDS)
- Experience providing telephone Help Desk support