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Help Desk Support Specialist
Не указаноНе указаноIT Support
Support business customers across a range of computer systems and environments. Gain exposure to cloud technologies, Microsoft 365, Google Workspace, servers, networks, security solutions, AI, and automation, with opportunities to develop toward systems, cloud, or information security work.
Обязанности
- Provide technical support to business customers across diverse systems and computing environments
- Troubleshoot issues involving Windows, Microsoft 365, networks, VPNs, and user permissions
- Work with and gain exposure to cloud tools, servers, and information security solutions
Требования
- Previous experience in technical support or Help Desk
- Knowledge of Windows, Windows Server, and Microsoft 365
- Familiarity with communication networks, VPNs, user permissions, and troubleshooting
- Service-oriented, responsible, and able to work in a team and independently
- Curiosity, self-directed learning, and an interest in professional development
Будет плюсом
- Familiarity with SharePoint, Intune, Active Directory, FortiGate, Sophos, Check Point, or JumpCloud
Условия и преимущества
- Professional, supportive, and dynamic work environment
- Opportunity to learn and develop professionally
- Career progression opportunities in systems, cloud, and information security