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Billing and Collections Specialist
ГибридПолная занятостьБухгалтерский учётEnterprise Software
Support customer billing and collections by issuing accurate invoices, following up on outstanding balances, and resolving billing and payment issues. Work with customers and internal teams in a high-volume SaaS environment.
Обязанности
- Review customer agreements and order forms for accurate booking and billing setup
- Prepare and deliver invoices and maintain billing records
- Manage collections for open and overdue accounts, including customer follow-up and payment tracking
- Investigate and resolve billing, payment, and account discrepancies with customers and internal teams
- Process billing adjustments, credit memos, cancellations, and account documentation
- Support month-end close, reporting, reconciliations, and billing and revenue operations
Требования
- At least five years of hands-on billing, accounts receivable, or collections experience
- Strong understanding of customer invoicing, payment follow-up, account reconciliation, and dispute resolution
- Salesforce experience
- Strong Excel, analytical, organizational, and problem-solving skills
- Excellent written and verbal communication skills
- Experience in a SaaS or technology company
Будет плюсом
- Experience with customer invoicing portals and high-volume customer accounts
- Bachelor’s degree in economics, business, finance, accounting, or a related field
- Experience with NetSuite or Sage Intacct
Условия и преимущества
- Hybrid, flexible work environment
- Extended private health insurance, including mental health coverage
- Personal and professional development programs
- Occasional company-wide long weekends